Access & inclusion

The South Australian Museum is dedicated to ensuring that all visitors have an enjoyable experience at the Museum. If you need any assistance during your visit, please ask our friendly front of house staff.

For more information about access email us at education@samuseum.sa.gov.au  

Entrances 

The Museum has two public entrances.  The main North Terrace entrance which open onto the front lawns has automatic doors. There is ramp and stair access with handrails to the front lawns from the North Terrace footpath. This is the recommended entrance for visitors using larger mobility devices.  

The rear entrance has a non-automatic door which opens outwards and has ramp and stair access with handrails.  

Parking 

There is one accessible car park at the rear of the Museum, available on a first-come, first-served basis. Entry to the car park is through the boom gate on Morgan Thomas Lane, off Kintore Avenue. Please ensure your valid disability parking permit is displayed. 

If the park is already in use, visitors can be dropped off at the Museum’s rear door. 

Alternative accessible parking is also available at:

  • Wilson Parking, North Terrace (opposite the Museum) 

  • U-Park, Gawler Place 

Wheelchairs and mobility devices 

All galleries in the Museum are accessible for most wheelchairs and mobility devices.  Due to space restrictions, some larger power chairs may not be able to navigate all turns within the Egyptian Gallery.  

Wheelchairs and walkers are available for loan to use in the Museum. To access this service, ask at the front desk on arrival.  Photo ID will be required to borrow a walker or wheelchair.  These devices are loaned on a first-come, first-served basis.  

Lifts

There are two lifts within the Museum. 

One is located in the north-east corner of the Museum, accessible on the Ground floor through the World Mammals Gallery. This is the largest lift and allows access to the Pacific Cultures Gallery on the mezzanine floor.  

The other is located in the south-east corner of the Museum, accessible on the Ground floor through the Australian Aboriginal Cultures Gallery. 

Toilets  

Accessible toilets are located on the Ground floor in the north-east corner of the Museum, accessed through the World Mammals Gallery. 

Seating 

There is seating available throughout the Museum. The seating is a combination of benches, stools, and chairs with backs and arms.  

The walkers available for loan at the front desk can also be used as seats. 

Assistance animals

Accredited assistance dogs are welcome at the Museum. Information about the criteria for accredited animals can be found at the Dog and Cat Management Board.

Companion Cards

We are members of the Companion Card scheme and offer complimentary admission to Companion Card holders to all ticketed events and exhibitions.

For visitors with sensory needs

Sensory backpacks are available for loan upon request at the front desk. Each backpack contains a pair of noise cancelling headphones, a soft toy, a fidget toy, and some communication cards. 

The Museum tends to be busiest in the mornings and less busy in the afternoons, especially after 3:00pm. Many school groups arrive at the Museum between 10:00-11:00am on weekdays and typically stay for 1-2 hours.  

The Museum will be nosier in peak times, including school holidays, the final weeks of school terms, and the first and last weeks of exhibitions.

Download a map showing quieter areas of the Museum.

Download our social story for general visits here.

For visitors who are blind or vision impaired

Listen to a spoken audio description of the Ancient Egypt gallery here.

This recording is also available listen to in the Museum.  Scan the QR code located to the left of the entrance to the Egyptian gallery.  

Large print guides are available for ticketed temporary exhibitions. These are typically located at the entrance to the exhibition space. Please ask staff if you need assistance locating these guides.

Audio descriptions for the Australian Geographic Nature Photographer of the Year exhibition

Listen to a spoken audio description of Jabiru Leaf by Charles Davis

Listen to a spoken audio description of Liftoff by Talia Greis

Listen to a spoken audio description of Oberon Kenobi by Marley Butler

Listen to a spoken audio description of Party Streamer by Rachelle Mackintosh

Listen to a spoken audio description of Perched by Isabella Rogers

Listen to a spoken audio description of Red Dawn by Etienne Littlefair

Listen to a spoken audio description of Skink in a Tight Spot by Sara Corlis

Listen to a spoken audio description of The Beast by Darren Wassell

Listen to a spoken audio description of Fractal Forest by Ross Gudgeon

Listen to a spoken audio description of PJ and Crabs by Charles Davis

For Deaf visitors

Please click here to view our Auslan-interpreted videos.

Accessing the Museum

To help plan your visit, check out this short video tour of the Museum. This video is part of the Accessible Museums and Galleries Trail organised by the Precinct Access Group and funded by Arts SA.  

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